Restaurants
Shift-based seating, allergies routed to the pass.
Personal · Present · Profitable
Personal service,
reimagined.
Ospita turns WhatsApp into your most personal — and most profitable — guest channel. No new app for guests. No missed upsell. No lost guest data.
Personal · Real hospitality, at scalePresent · On WhatsApp, where guests already areProfitable · Upsells built into every chatOwn the data · First-party guest profiles
Meet Pete
A personal concierge in every guest's pocket.
AI assistant · not a real person
Guests message Pete like they'd text a friend — on WhatsApp, the app they already have open. He welcomes them, takes the booking, flags allergies to the kitchen and offers the right upsell at the right moment. Every reply feels human, and your team is one tap away whenever they're needed.
Personal, at scale
The warmth of a concierge without your team needing to be everywhere at once.
Zero adoption barrier
No new app, no login, no learning curve — guests chat where they already live.
Revenue in the thread
Room upgrades, late checkout, tasting menus and wine happen naturally in chat.
Tap the bubble in the corner to watch a demo conversation ↘
Smart reservation
One thread, booking to last call.
Built for thumbs on a phone, anywhere, at any hour.
Guests pick a sitting — breakfast, lunch or dinner — and Ospita only ever offers what your floor plan can actually take. The demo below uses a fictional venue, The Copper Fig, so you can walk a full evening end to end.
Dietary tags travel straight to the kitchen screen, add-ons land on the manager's phone, and anything already agreed in chat arrives prefilled — no repeating yourself at the door.
- —Live availability, never a double-seated table
- —Allergies routed to the pass automatically
- —Upsells and perks sent at exactly the right moment
How many, and when?
Date
February 2026
MoTuWeThFrSaSu
Tonight · Fri 12 Feb
Time · Dinner
Breakfast
Lunch
Dinner
Tonight · Fri 12 Feb · 19:00 · Dinner — tables move out at 23:00 for the Late Bar
Behind the pass
Your team sees the whole guest picture.
Everything guests share in chat or tap in the booking flow lands here — on the phone in the manager's pocket. Preferences, allergies, upsells and history, all in one place.
Guest data you own
Preferences, allergies and contact history become a first-party profile.
Upsells, tracked
See which tables added the wine flight, late checkout or tasting menu.
Live shift load
Covers across breakfast, lunch and dinner, live.
Manager view
Tonight · Fri 12 Feb
23
Covers tonight
4
Allergy tables
1
Late Bar stays
T7Van Dijk· 2p
17:30 Dinner
Pre-show drinks · reset for 19:00 · asked about Late Bar
T4Moreau· 4p
19:00 Dinner 1 note
Gluten-free pasta swap · window table · wine flight added in chat
T2Bianchi· 6p
19:30 Dinner 2 notes
Birthday for Sofia — candle dessert at 21:15 🎂
T1Lindqvist· 8p
20:00 Dinner 1 note
Halal menu · corporate group · asked for early bill
T9Okafor· 3p
21:00 Dinner 1 note Stays
Vegan tasting · guest list for the DJ set confirmed
Sample data — demo only
Interactive demo — tap a reply to try it
PeteAI
AI assistant · The Copper Fig · WhatsApp
Today · Fri 12 Feb
Hi Camille 👋 Pete here to let you know we've received your reservation ✅ Guests: 4 Time: 19:00 (Dinner sitting) Date: Fri 12 Feb Allergies: 1 × gluten-free We look forward to welcoming you 🥂
14:12WhatsApp mock-up — replies prefill the Smart Reservation above
On WhatsApp
Where guests already are.
The same data your team sees reaches the guest in the app they already use — no download, no login, no friction. Tap a reply on the phone to walk a full evening.
Dietary needs travel with them
Confirmed in chat before they arrive, not at the table.
Running late is one reply
The floor team knows before the host does.
Upsells feel like service
A better table, a birthday treat, a late checkout — offered in the natural flow of chat.
Built for every room
One layer, any kind of hospitality.
Hotels, restaurants, bars, cafés and live venues all run differently. Ospita adapts to your service windows, turns and guest moments — instead of forcing a generic booking grid on your business.
Hotel bars
Residents, walk-ins and events in one view.
Rooftops & terraces
Weather-aware holds and instant re-seating.
Wine bars
Tastings, flights and guest preferences remembered.
Cafés
Morning rush, group bookings, zero phone calls.
Live venues
Dinner, show and late-night turns in one flow.
Illustrative venue types for demo purposes.
What operators say
Sample praise, made up for the pitch.
The phone stopped ringing during service. That alone paid for it.
Guests reply in WhatsApp like they'd text a friend. No app, no login, no friction.
We turned everyday chats into wine flights, room upgrades and repeat bookings.
For the first time we actually own our guest data — not a booking platform.
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